Tankless Water Heater Repair in Westlake Village, CA

Serving Ventura County & Sacramento

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Expert Tankless Water Heater Repair in Westlake Village, CA

A tankless water heater is a cornerstone of modern home comfort, providing endless hot water on demand. When it stops working correctly, it can disrupt your entire household routine, from morning showers to evening dishwashing. The sudden shock of cold water, strange noises from the utility closet, or a cryptic error code on the display are all signs that your system needs immediate, professional attention. For homeowners in Westlake Village, a fast and reliable repair is not just a convenience—it’s a necessity. Our team specializes in diagnosing and resolving all issues with tankless water heaters, ensuring your system is restored to optimal performance with minimal downtime.

Common Tankless Water Heater Problems We Solve

Tankless systems are complex, and while they are built for durability, various issues can arise over time, especially in areas with specific water characteristics. Understanding these common problems can help you identify when it’s time to call for professional service.

Inconsistent Water Temperatures

One of the most frustrating issues is the "cold water sandwich," where your hot water stream is interrupted by a blast of cold water. This often happens when you turn a faucet off and then quickly back on. It can be caused by flow rate fluctuations, a faulty mixing valve, or improper sizing of the unit for your home's needs. Our technicians can accurately diagnose the cause, whether it requires recalibrating sensors or addressing internal blockages, to provide a steady, uninterrupted flow of hot water.

Complete Loss of Hot Water

If your system fails to produce any hot water at all, the cause could stem from several sources. It might be a simple power issue, such as a tripped breaker, or a more complex internal failure. Common culprits include a faulty ignition system that fails to light the burner, a blocked air intake or exhaust vent preventing proper combustion, or a failed sensor that has shut the system down for safety. We methodically trace the problem to its source to perform a precise and effective repair.

Mysterious Error Codes

Modern tankless water heaters are equipped with self-diagnostic systems that display error codes to indicate a specific malfunction. While these codes are helpful, they often point to a complex internal problem that requires professional expertise. Codes can signify anything from flame failure and overheating to sensor malfunctions or ventilation blockages. Attempting to clear these codes without addressing the root cause can lead to recurring issues or further damage. Our technicians are trained to interpret codes from all major brands and perform the necessary repairs to resolve the underlying fault.

Reduced Water Flow and Pressure

Have you noticed that the water pressure from your hot water taps has significantly decreased? This is a classic symptom of mineral and scale buildup within the system, a common problem in regions with hard water. Over time, calcium and magnesium deposits can clog the narrow passages of the heat exchanger and inlet filters. This not only restricts water flow but also forces the unit to work harder, reducing efficiency and lifespan. We provide comprehensive descaling and cleaning services to flush these deposits and restore full water pressure.

Unusual Noises During Operation

Your tankless water heater should operate relatively quietly. If you begin to hear loud humming, clicking, rumbling, or screeching sounds, it’s a clear sign of an internal problem. Rumbling noises often point to sediment buildup in the heat exchanger, causing water to boil and steam inside the unit. Clicking can indicate a failing flow switch or electronic component, while screeching may suggest a problem with the internal fan motor. Ignoring these sounds can lead to a complete system breakdown.

Visible Water Leaks

Any sign of water leaking from your tankless unit should be addressed immediately to prevent water damage and more severe system failure. Leaks can originate from loose pipe fittings, a corroded pressure relief valve, or, in worst-case scenarios, a cracked heat exchanger. Our professionals will carefully inspect the unit to locate the source of the leak and perform a secure, lasting repair.

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Our Professional Tankless Repair Process

We believe in a repair process that is thorough, transparent, and focused on providing a long-term solution, not just a temporary fix.

Comprehensive System Diagnosis

Our service begins with a detailed inspection of your entire tankless system. A certified technician will assess the error code history, check the electrical connections, inspect the gas supply and ignition system, and test the water flow. We examine the venting for blockages and inspect the heat exchanger for scale buildup or damage. This holistic approach ensures we identify the root cause of the problem, not just the symptom.

Clear, Honest Communication

Once the diagnosis is complete, our technician will explain the issue to you in clear, understandable terms. We walk you through what has gone wrong, why it happened, and what is required to fix it. You will receive a straightforward, flat-rate price for the repair before any work begins. There are no hidden fees or surprises—just honest advice and transparent pricing.

Precision Repair with Quality Parts

Our technicians arrive with service vehicles stocked with high-quality, manufacturer-recommended parts to handle most repairs in a single visit. Whether it’s replacing a faulty sensor, cleaning a clogged filter, or repairing an ignition assembly, we use the right tools and components to ensure the repair is done correctly and to the highest standards of safety and craftsmanship.

Final Testing and System Verification

After the repair is complete, we don’t just pack up and leave. We thoroughly test the unit’s operation, running hot water at multiple fixtures to verify that temperatures are consistent and water pressure is strong. We ensure the system cycles on and off correctly and that all safety features are functioning properly, giving you complete peace of mind.

The Importance of Professional Expertise

While a DIY approach might seem tempting, tankless water heaters are sophisticated appliances that combine water, high-voltage electricity, and natural gas or propane. Attempting a repair without proper training and tools is not only dangerous but can also lead to more extensive and costly damage. A professional repair protects your investment, ensures the safety of your home, maintains your manufacturer's warranty, and restores your unit to its peak energy efficiency. Trusting our experienced team guarantees the job is done right the first time.

Restore Hot Water Fast with AirWorks Solutions

When your tankless water heater falters, trust AirWorks Solutions for expert repairs that get your comfort back on track—fast. Our NATE-certified technicians bring advanced diagnostic skills, quality parts, and precision service to every call, serving homeowners throughout the Westlake Village service area. With transparent pricing, reliable repairs, and flexible financing options, we make restoring hot water stress-free and seamless. Contact us today to schedule your repair and experience the professional, five-star service your home deserves.

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Testimonials

Hear What Our Satisfied Clients Have To Say

I have never had such an amazing experience with plumbing, most honest, reliable , friendly , knowledgeable and professional people. I had a leak in my house and their diagnostics was to the point and as they promised they show up next day with top of the line parts that needed to get change and on time . The membership they offered is totally worth it . Very competitive price .
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Katayoon R.
House owner
Art was amazing! He called prior to arrival, got to work right away, and was super helpful and informative. He was done before I even knew what happened, showed me how everything works, and was on his way to his next lucky customer. A true professional and great human being. Highly recommend!
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Ray W.
House owner
Sam was wonderful! He addressed the issue and fixed it. He was really kind, communicative, and tidy. I appreciated AirWorks working with our tight schedule when we were leaving out of town the next day, and had a leak! Thanks guys!
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Sarah P.
House owner
Julian Duncan, plumber, was great! He was knowledgeable, professional, and friendly. He installed Moen leak detection device in a timely manner, helped me set up the beginning stages of the app., and answered my questions about the set up when I didn’t know what to do. I would recommend him. Thank you Julian! I really appreciated your help and expertise. A real Pro!
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Lynn F.
House owner
Outstanding service by Nick and Sam. They are professional, courteous and extremely knowledgeable. They took great care in going through my HVAC system, keeping me informed of everything they were doing every step of the way. I am delighted with the service AirWorks provides. Do not hesitate in calling them for any of your HVAC needs.
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Buddy S.
House owner
Nick was fantastic. He arrived on time, diagnosed the issue quickly, and will have the repair of the AC running smoothly in no time. He was professional, courteous, and left the work area clean. Highly recommend!
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Bree L.
House owner
Nick text ahead of time to let me know his arrival and was here right on time. He was knowledgeable about the equipment and made valuable recommendations. We were able to enroll in the family plan so that we can continue to receive such valuable service from a wonderful company.
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Bridgette O.
House owner
Nick was friendly, on time, and diagnosed the issue quickly! He spent time answering all my questions and I left with working air conditioning! Thank you again!
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Tim A.
House owner
Mike arrived on time and was professional and courteous. He kept us advised while he performed his work and wrapped up with a thorough explanation of his findings. An excellent experience and would highly recommend Air Works.
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Darin S.
House owner
Excellent company! The staff is highly professional and quick to respond to client needs. From our very first interaction, I had a strong sense of honesty and trustworthiness. As someone in the real estate industry, it's rare to find vendors who operate with this level of integrity. I highly recommend them.
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Victor M.
House owner